Idea Cellular limited popularly known as Idea is an Indian company owned by Aditya Birla Group. Idea cellular operated on Pan India basis offering 2G, 3G, 4G and data services.  Idea cellular started was established in 1995 as Birla Corporation with GSM service. Later on the company collaborated with Aditya Birla Group. The company has a huge subscriber base and covers about  4 lakh towns and villages of India. Idea Cellular is one of the top three mobile operators of the country and stands strong in its commitment to effortless customer service. Idea customer care is a team of most dedicates staff and services that provide the best possible resolutions to its customers. Owing to its dedicated service in customer care, it has won many awards and recognition that makes it a valuable contributor in the telecom sector.

All about Idea Customer Care

Since the company offers one of the most extensive networks spread across the country, Idea Customer care maintains high levels of customer satisfaction before and after sales. Mumbai being the first and one of the most premium circles for the Idea, the company has evolved various means to get connected to Idea Customer care.  One can get in touch with the Idea customer care team through Idea customer care numbers, Idea customer care email id, the physical stores, office, fax and so on. Idea customer care has nationwide numbers as well as circle specific numbers for their customers to reach at. Idea customer care contact numbers are easily available at the company website which is www.ideacellular.com. The company website is the most user friendly website and caters to a gamut of Idea customer care solutions. The interactive website offers a step by step solution to all your requests and queries whether it is a general enquiry about the tariffs or plan or some complaint related to the services. The Idea customer care contact numbers are not limited to Idea subscribers. Callers from a different operator can also call on Idea customer care contact number for resolution with charges as per the operators plan. The Idea Customer care provides services related to billing, complaints or service requests, plan updates, account updation, roaming information; value added services, activation and deactivation facilities and other similar queries. The company offers domestic and International Postpaid, Prepaid and data services which the Idea Customer Care handles with great dedication.

Idea Customer Care for Mobile Services

Mumbai is a top priority circle for Idea Cellular. The company circle office as well as the corporate head office is based out of Mumbai. Idea Customer care for Mobile services has some nationwide numbers that are either toll free or chargeable. Idea customer care toll free number is 18002700000 which provide service on Pan India basis. Idea customer care number for Idea users is 12345 (this number is valid only for idea users).

Idea customer care number for queries and request is +91-9702012345

Idea customer care number for complaints is +91-9702000198

The company also has a toll free number 198 that offers 24 x 7 services. The Idea customer care mobile services  for Mumbai location is one of the best services provided by the company. The company generally initiates new processes at Mumbai circle and then is carried out Pan India.  Idea has Prepaid, Postpaid mobile telephony services, 3G and 4G internet services, voice and value added services and wireless internet services in Mumbai circle. Hence, Idea customer care mobile services are of utmost importance.

Other ways to reach Idea Customer Care

Apart from Idea customer care mobile services the company has introduced various other means to getting in touch with them. One can contact them through email. The idea customer care email id for Mumbai is care.mumbai@idea.adityabirla.com. One can connect on mail for matter related to Mumbai location (circle). A mail can also be written at customercare@idea.adityabirla.com for matters pertaining to Pan India basis. Another means to get in touch with Idea customer care is through the website. The website has a store locater where the location of the nearest and most convenient Idea customer care store can be found. One can physically go the store and get the query resolved by the trained Idea customer care staff members present at the stores. You can also download the Idea app MyApp where customers can not only access and update their account but enjoy a gamut of facility offered by the company. One can watch movies, TV, listen to music, enjoy games and so forth with the app. The app also offers some quick and satisfactory customer care resolution. Idea customer care also has a twitter handle @idea_care. Idea also has a facebook page that can be liked for notifications.

You can login to the Self-Care section on the Idea website and get information about your account and make changes online as per your requirement. To know more about what all you can do on the Self-Care section, register yourself with us or visit the FAQ section to learn more. Dial *121# and get details on your account

The company also has the facility of online chat where one can login to their chat site Idea Host. The chat is connected to the Idea customer care chat agent who solves your query promptly.

Idea Customer Care in your region

With the vast network spread of Idea Cellular, the company caters to customer care requirement region wise. Idea customer care in Mumbai caters to customer care solutions to Idea Mumbai subscribers as well those opting for Idea services. Idea customer care Mumbai can be approached by Idea customer care mobile services, email, stores, fax, office, website etc.

Appellate Authority

The Appellate authority in Idea customer care can be contacted as per follows:

Appellate authority officer: Mr. Milind Manjrekar

Appellate authority office address: Idea Cellular Ltd. 8th floor, The Birla Centurion, Plot no. 794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai – 400030.

The fax number is 9594004994

Email id is appellate.mumbai@idea.adityabirla.com

Idea Circle Telecom Head Office

Like all circle offices, Mumbai circle office is based out of Mumbai.

The address for Idea circle head office is: Idea Cellular Ltd. 8th floor, The Birla Centurion, Plot no. 794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai – 400030.

Email-customercare@idea.adityabirla.com