Idea telecommunications is one of the largest companies in India after merging with Vodafone. Headquartered in Mumbai, Maharashtra, and the company offers many kinds of services to its customers, from 2G to 4G network services. Along with this, the company has made a name for itself as India’s most trusted mobile network by providing services all over the country without compromising anything.

Idea is one of the few home-based telecommunications companies, which offer top-end services, both for networks and customer care services. A company’s success does not come from only providing plans and tariffs, but from providing customer service, with which the customers of the company are happy and satisfied. Idea customer care has gained positive reviews and has offered good services to its new and existing customers, which has led to its massive popularity.

Any customer can register a complaint or call for their queries on the Idea customer care number. Not only this, the time period to get connected with the Idea customer care number is far less than what it takes to get in touch with other company’s customer care. The company’s officials answer the phones promptly and offer all answers to their customers.

The Idea customer care can be reached by any phone number. However, there are some numbers such as the Idea customer care number ‘12345’ which charges 50p for every three minutes (which is a standard rate).  Apart from this, the user can also dial the region-specific ten digit number for the region of Assam to contact theIdea Customer Care for Mobile Services.

All about Idea Customer Care

Idea customer care can be reached at any time, at any time, from anywhere and through any phone. The easiest way of getting touch with the company’s customer care is to dial the Idea customer care number or by dialling 198 toll-free.

To get the most out of your Idea Customer Care in your region make sure you get to the nearest local store, where you can directly get in touch with the company’s employees and authorities.

Idea customer care contact number offers you a 24*7 service.

However, in case you are tech savvy and can understand the working of apps, then you may download the MyIdea App. This app is one of the most wonderful apps the company has to offer to their customers.

This app takes care your prepaid plans, monitors your data use, monitors your calls, allows you to pay your bills through the app, and allows you change your plan and much more, with a couple of clicks. Furthermore, Idea offers various services with the help of My Idea, Idea Points and Idea Service Points, which make the experience of the user better and helps the company to give a better service.

The Idea customer service can also be accessed with the help of the internet portal for self-help. The portal can be accessed as follows:

  • login to the Self-Care section on the Idea website
    • getting information about your account    
    • You can make changes online as per your requirement.

Or you can dial *121# to get services of Idea customer care phone number. This number can be dialled from registered idea number.

Idea customer care Email

In today’s time, no customer service works without the help of internet service providers. To register your complaints or any other queries with the Idea customer care office you can simply type an email to the official email address of the company with your queries and complaints.

Idea customer care email id is

Apart from this, the company even allows you to check up on the status of the complaint or on the status of your queries with the help of the My Idea app, through which you can proceed further. Along with this you may access your profile with the help of your Idea mobile number on the official Idea website, and look for the same.

One can refer to following, for more information regarding Idea customer care Assam:

Operator- Idea
Circle- Assam
customer care – 12345

Idea customer care toll-free- 198

These are the other means through which you can contact them.

Other ways to reach Idea Customer Care in Assam

Other ways of reaching the customer care service in Assam apart from the Idea customer care contact number, is to head over to the local store of the company. If you have no idea where the centre is, you can use the Idea website to get the exact location for a store near you.

Apart from this, the customer can log into their account and leave a query or a complaint online. The user can check the status of such queries by logging in whenever required.

Other than this, the customer can choose to write an email at the Along with this, the customer can also opt to reach out to the company on the social media pages, such as Facebook– Idea Facebook and Twitter- @ideacellular.

You can login to the Self-Care section on the Idea website and get information about your account and make changes online as per your requirement. To know more about what all you can do on the Self-Care section, register yourself with us or visit the FAQ section to learn more. Dial *121# and get details on your account.

Appellate Authority

One can find the Appellate Authority for Assam at:

Appellate Authority – Ratan Kumar Pandey
Idea Cellular Ltd, F Fort, 5th Floor, Kachari Basti, Ulubari, GS Road, Guwahati – 781007, Assam
Fax – 0361-2465436
Email –

Idea Customer Care in Assam

The Idea, customer care office, is located at:

Idea Mobile – Assam

Idea Cellular Ltd, F Fort, 5th Floor,
Kachari Basti, Ulubari, GS Road, Guwahati, Assam
Contact No – 0361-2465437, 0361-2465438
Fax – 0361-2465436
Email –

Idea Circle Telecom Head Office

The head office for other operations is located at:

5th Floor, WINDSOR, Off CST Road Kalina,
Santa Cruz East Mumbai, Maharashtra India
Phone  – 040 – 66652000