Idea is committed to their users for providing them with the best experience with telecommunication services. Idea has a wide range of network, and they ensure that their network has the strongest range in every part of the city. Idea customer care has a very positive response in terms of services as they immediately look into the matter as soon as the complaint is registered. 

Idea customer care number is easily connected unlike most of the servers, where it becomes difficult to connect with the executives at the time of need. Idea customer care has its exclusive number ‘12345’ (it is chargeable, costs 50p for 3 min) and you can dial this idea customer care number from any number that is registered on idea network. Please note that you cannot access the services of idea customer care from numbers which are registered with other telecom operators.  Idea customer care number is also specific to regions, and for Himachal Pradesh, you can use the following numbers:

For Queries & Request : +91-9882012345 , For Complaints : +91-9882900198

Idea customer care contact number has 24*7 services.

Idea also has services which include Service Centres including My Idea, Idea Points and Idea Service Points where you can get instant, immediate and reliable assistance. Idea also helps you connect better by giving access regarding Idea services and your account, using t self-service modes which include

  • login to the Self-Care section on the Idea website
    • getting information about your account   
    • you can make changes online as per your requirement.

Dial *121# to get services of Idea customer care phone number. This number can be dialled from registered idea number.

Idea customer care Email:

Customers who do not have the time to call and report their issue can mail a complaint to the Email id provided by them. Idea customer care email id is ccare.hp@idea.adityabirla.com. You can communicate with them using this email id and can even add your valuable suggestions in the Email.  Idea customer care email is generally active, and the executives will reach out to you by replying to your email. You can also request Idea customer care chat if you have very urgent business and the executives will immediately resolve your problem. You can refer to following for more information regarding Idea customer care Himachal Pradesh:

Operator- Idea
Circle- Himachal Pradesh
customer care – 12345

Idea customer care toll-free- 198

  • Himachal Pradesh Customer care- 9882012345
  • Email- ccare.hp@idea.adityabirla.com
  • Facebook- Idea Facebook
  • Twitter- @ideacellular
  • These are the other means through which you can contact them.

Idea services:

121 is a One Stop Shop for all of the Idea Services. You can Dial 121 for Idea customer care toll-free and have the world of mobile services easily available at your fingertips, as claimed by idea services. There are a variety of features included in it. The key Features offered in 121 include one number for all Idea Services, exploring a range of Value Added Services, Internet plans, latest Talk time offers and customer care and much more options.

Note- Before an online recharge, visit the

Online tariff section for a detailed description of the amount and services offered. It may vary from state to state. Also, do not respond to missed calls from unknown international numbers or calls about winning prizes or lottery as they are scams and you might also get charged extra just for receiving the calls. Visit Idea customer care centre for more information regarding that.


Deactivation of Data Service: You can deactivate data services from your data original plan by sending an SMS “STOP” to 1925, or dial 1925 and then press 2.


Reactivation of Data Service: You can also reactivate data services if you have deactivated the data services earlier and that you can do by sending an SMS with the word “START” to 1925, or by dialling 1925 and then pressing 1.


Deactivation of Value Added Service (VAS): To cancel  VAS subscriptions send an SMS by typing “STOP” to 155223 (toll-free) and select the service you wish to deactivate OR Dial 155223 (toll-free) and select the service you wish to deactivate.

Idea prepaid and postpaid customer services:

Idea Mobile Himachal Pradesh comes under the circles of Idea Cellular Limited. Himachal Pradesh is one of the regions where Idea customer care toll-free number works. it provides prepaid and postpaid mobile telephony services, and they also have Idea prepaid customer care number and Idea customer care postpaid numbers in case customers face the problem.  You can dial 198 for idea prepaid customer care and 12345 for Idea customer care postpaid. They also offer 3G and 4G mobile internet, voice and value-added services, and wireless internet services.

Idea landline services:

It is one of the latest services added by Idea in their broadband plans. You can visit their official site for more information regarding it and can also find details from Idea customer care Himachal Pradesh

With this latest offering from Idea, you can experience best in class internet service at your home. The setup also doesn’t require a complex procedure, and you can learn more from Idea customer care office. Also, to add to that, you can enjoy unlimited usage benefits in all our plans to take care of the needs of your and your family’s requirements. Each plan ensures that need of each member of the family is catered.

Idea 4G services:

You can switch to Idea 4G networks to obtain the best of 4G networks. The few things that are exclusive to Idea 4G network are that Idea subscribers get more than 1GB FREE on upgrading to a 4G SIM.


Other plans are Special Idea 4G Netsetter & Wi-Fi Hub Postpaid Plans- Get 30GB Data @ Just Rs.350 & 60GB Data@ Just Rs.525.  You can check for offers in Himachal Pradesh by dialling the customer care number.

Idea state/city wise customer care numbers:

You can try contacting Idea Mobile Himachal Pradesh customer care contact numbers or emails from all cities and areas such as Hamirpur, Bilaspur, Chamba, Kangra, Kinnaur, Kullu, Mandi, Shimla, Sirmaur, Nahan, Solan, Una, Mandi, Dharamshala, Hamirpur, and others.

For more details about the Idea Mobile India Customer Care Department like toll-free numbers, 24 hours contact number, prepaid and postpaid helpline numbers, as well as email IDs, you can visit at Idea Mobile India Customer Care Contact Number, Office Address, Email.

Email: grievance.hp@idea.adityabirla.com (Nodal Officer)

appellate.hp@idea.adityabirla.com (Appellate Authority)