As we all know, Idea is committed to their users for providing them with the best experience with telecommunication services and have improved over the time. Idea has a wide range of network, and they ensure that their network has the strongest range in every part of the city. Idea customer care has a very positive response in terms of services as they immediately look into the matter as soon as the complaint is registered.  Idea customer care number is easily connected unlike most of the servers, where it becomes difficult to connect with the executives at the time of need. Idea customer care has its exclusive number ‘12345’ (it is chargeable, costs 50p for 3 min) and you can dial this idea customer care number from any number that is registered on idea network. Please note that you cannot access the services of idea customer care from numbers which are registered with other telecom operators.  Idea customer care number is also specific to regions and for Idea customer care Jammu and Kashmir:

  • Idea Jammu and Kashmir customer care  number- +91 908601234
  • Idea Jammu and Kashmir complaint helpline number- +919086046198
  • Idea Mobile Jammu Kashmir Nodal Officer Contact Number: +91-9086012350
  • Idea Mobile Jammu Kashmir Appellate Authority Contact Number: +91-9086012360

Idea customer care contact number has 24*7 services.

Idea also has services which include Service Centres including My Idea, Idea Points and Idea Service Points where you can get instant, immediate and reliable assistance. Idea also helps you connect better by giving access regarding Idea services and your account, using t self-service modes which include:

  • login to the Self-Care section on the Idea website
  • getting information about your account   
  • You can make changes online as per your requirement.

Dial *121# to get services of idea customer care phone number. This number can be dialed from registered idea number.

Idea customer care Email:

Customers who do not have the time to call and report their issue can register a complaint to the Email id provided by the Idea customer care email id is ccare.hp@idea.adityabirla.com. you can communicate with them using this email id and can even add your valuable suggestions in the Email.  Idea customer care email is generally active, and the executives will reach out to you by replying to your email. You can also request idea customer care chat if you have a very urgent business and the executives will immediately resolve your problem. Other details are as follows:

Idea Jammu And Kashmir Customer Care Number: 9086012345 (Prepaid & Postpaid)

Idea Jammu And Kashmir Customer Care Email: ccare.jk@idea.adityabirla.com

Idea All India Customer Care Email: customercare@idea.adityabirla.com

Idea Jammu And Kashmir Grievance Officer Contact Details: appellate.jk@idea.adityabirla.com


Idea All India Customer Care Number: 12345
Idea All India MNP Toll-Free Number: 1800-270-0000

Idea services:

121 is a One Stop Shop for all of the Idea Services. You can Dial 121 for Idea customer care toll-free and have the world of mobile services easily available at the tip of your fingers, as claimed by idea services. There are a variety of features included in it. The key Features offered in 121 include One number for all Idea Services, exploring a range of Value Added Services, Internet plans, latest Talk time offers and customer care and much more options.

Note- Before an online recharge, visit the online tariff section for a detailed description of the amount and services offered. It may vary from state to state. Also, do not respond to missed calls from unknown international numbers or calls about winning prizes or lottery as they are scams and you might also get charged extra just for receiving the calls. Visit Idea customer care centre for more information regarding that.
Deactivation of Data Service: You can deactivate data services from your data original plan by sending an SMS “STOP” to 1925, or dial 1925 and then press 2.


Reactivation of Data Service: You can also reactivate data services if you have deactivated the data services earlier and that you can do by sending an SMS with the word “START” to the number 1925, or by dialling 1925 and then pressing  1.


Deactivation of Value Added Service (VAS) Option: To cancel any kind of VAS subscription, type an SMS  with the word “STOP” to 155223 (toll-free) and select the service you wish to deactivate OR Dial 155223 (toll-free) and select the service you wish to deactivate.

 Along with that, Idea network has over 32 stores across Jammu and Kashmir where you can go and pay your bills, recharge your prepaid mobile, purchase sim, change your plans if any and register your service requests and complaints. Idea customer care Jammu and Kashmir provide all the mentioned services in each store.

Other Idea services in Jammu and Kashmir:

IDEA has recently introduced a unique voice portal which will have rich content in the areas of News, Sports, Entertainment, and other regional content in Dogri and Kashmiri languages for its subscribers in J&K.

You can try the given Idea Mobile Jammu Kashmir customer care contact numbers or emails from any city and areas such as Srinagar, Jammu, Anantnag, and various others.

Some of the tariff plans are:

-400 Local mobile mins- Rs 30/month     

-All STD calls at Re 1 per 3 min   
-Rs.90    300 Local & STD mobile mins


SMS Pack Options for Your Idea Network
Rs 19/month-     Free 200 (Local+National) SMS
Rs 34/month-     Free 500 (Local+National) SMS
Rs 60/month-     Free 1000 (Local+National) SMS               
Rs 150/month- Free 3000 (Local+National) SMS


ISD Pack and Roaming Pack
Rs 23/month-     Nepal, UAE, Saudi Arabia, Kuwait & Bahrain Calls at Rs 7.10/min 
Rs 27/month-     USA & Canada Calls at Rs 1.50/min          
Rs 28/month-     Bangladesh, Malaysia Mobile & Thailand Calls at Rs 3.30/min      
You can visit the official site of Idea customer care to find out more details regarding packs offered.

Other ways to contact:

There are other ways of connecting with the officials at Idea, here are the details:

Email- ccare.hp@idea.adityabirla.com
Facebook- Idea Facebook
Twitter- @ideacellular

These are the other means by which you can contact them in case you are still unable to.