Idea Cellular is an Indian telecom giant, ranking 3rd in the series only after Airtel and Vodafone. Idea is an integrated GSM service provider and offers 2G, 3G, 4G and data services on Pan India basis. It is an Aditya Birla company and is known for its world class service and technology. Idea cellular ranks high in terms of Idea customer care and ensure complete service to its valuable customers. Considering its vast Pan India network and a subscriber base of over 4 lakh, the company has won many allocates and awards for its achievement in various field. The Idea network spreads across villages and towns of the country. The company has evolved new innovative digital technology to keep the customers rooted to them.

  All about Idea Customer Care

Aditya Birla companies are known for their high levels of customer satisfaction and Idea customer care is no less. Idea customer care provides best services through world class technology and medium. The company adopts various updated techniques to keep their customers happy.  The most conventional approach to the Idea customer care is through the Idea customer care numbers. The Idea customer care nos provide services to matter related to billing, complaint, service, requests, plan updates, know your account, roaming information, activation, deactivation and other value added services. The Idea customer care ka number is easy to connect. The company provides toll free as well as numbers that are chargeable as per the operator’s tariff plan. 

Idea Customer Care for Mobile Services

Idea customer care mobile service is by far one of the most used options for customer care. The All India Toll Free Idea Customer care number is 18002700000 which provide service Pan India.

Idea Customer care no. provides two distinct numbers on Pan India basis which are as follows:

198 is also a toll free number to register your requests and complaints. The number puts you across to the Idea customer care agent.  

12345 number is chargeable 50p per 3 minutes from either your local phone or phone with any other operator service.  

In Punjab circle Idea provides Prepaid, Postpaid mobile telephony services, 3G and 4G internet services, voice and value added services and wireless internet services.

Idea customer care mobile services in Punjab provide before and after sales services. Idea customer care in Punjab can be contacted through phone, office, fax, email and toll free number.

Idea customer care mobile numbers specific for Punjab circle are:

Idea Prepaid customer care number for queries and requests is +91-9814012347

Idea Customer care Postpaid number for queries and requests is +91-9814012345.

Idea customer care number to register a complaint is +91-9781500198

The Idea customer care can also be contacted through the nodal officer contact number which is +91-9855412766 and Idea customer care fax number +91-172-2236347.

The Idea customer care mobile numbers connects you to one of their well trained agents that provide prompt and satisfactory resolution to your queries and complaints.

Other ways to reach Idea Customer Care

Apart from the Idea customer care mobile services and Idea customer care toll free number, the company also offers a gamut of other means to contact the customer care. One can write a mail to at Idea customer care email id which is customercare@idea.adityabirla.com. For Punjab circle an email can be sent to ccare.pun@idea.adityabirla.com for any matter related to customer care. The Idea customer care team ensures a prompt and satisfactory service to all emails shared with them.

The company agents can be physically approached through their Idea customer care stores and Idea service centers spread across the state of Punjab. You can find out the location of the store nearest and most convenient to you through the store locater on the website.

The company website is www.ideacellular.com. The website is an interactive and user friendly website and provides solution to various customer care query. You can also login to care.ideacellular.com for your customer care related queries.  The website provides your customer queries related to tariffs and mobile plans.

You can login to the Self-Care section on the Idea website and get information about your account and make changes online as per your requirement. To know more about what all you can do on the Self-Care section, register yourself with us or visit the FAQ section to learn more. Dial *121# and get details on your account

The Idea customer care mobile service connects you to the Idea customer care agent that answers your queries politely and promptly. The company also provides an online chat facility. One can login to their online chat portal which is named as Idea Host. A few details like the phone number, name and query are asked. The Idea customer care chat agent takes up the query for resolution. The company also has a twitter handle @ideacellular and one specially for customer care @idea_care. Idea also has a facebook page that can be liked for notifications.

The company has a very interactive Idea MyApp where customers can not only access and update their account but enjoy a gamut of facility offered by the company. One can watch movies, TV, listen to music, enjoy games and so forth with the app.

Idea Customer Care in your region

Idea offers 3G services in 13 circles and 4G services in 10 circles. In Punjab, the company offers both 3G and 4G services. The Punjab circle has specific Idea customer care number and Idea customer care email id for customer support. Idea customer care Punjab can be reached through phone, email, fax, website, stores and office. Online payments can also be made with ease through their websites and app.

Appellate Authority

To register an appeal, one can reach out to Idea customer care appellate authority Mr. Sanjay Goel. An email can be written at email id appellate.pun@idea.adityabirla.com.

The address of the Appellate authority is:

Idea Cellular Ltd, C 105, Industrial Area, Phase VII Mohali, Punjab – 160055.

The fax number is 0172-2236347

Idea Circle Telecom Head Office

Each Idea circle has a circle office in the capital of the state. The Idea circle telecom head office for Punjab circle is in Mohali. The details of the circle office are as follows:

Idea Cellular Limited, C 105, Industrial Area, Phase VII Mohali, Punjab – 160055

Idea customer care contact no:

For queries and requests: 91-9814012345, for complaints 91-9791500198.

Fax-+91-172-2236347

Email-customercare@idea.adityabirla.com.