All about Jio Customer Care

Reliance Jio Infocomm Limited or Jio mobile network provides 4G LTE service network in the country. Despite being one of the newest service providers, Jio is already among the front runner amongst various cellular service providers like Airtel, Vodafone, and the like. Before the end of the year 2017, Jio reportedly had already touched a customer base of 160 million! We, at Reliance Jio, work very hard to keep our customers happy –Jio customer care executives are always there to resolve any query that you may have, or assist you in providing any information to serve you better.

Services and their Jio Customer Care details

While there are a number of ways to reach Jio customer care, perhaps the most convenient would be to reach them on the phone.  There are various helpline numbers that are available to those who wish to reach us, including a national toll-free helpline, a designated number for Jio users, non-users, shoppers, corporate customers, JioFibre customer, etc. The following are the helpline numbers to reach a Jio customer care executive, who would always be keen to help you.

198 or 199 – For a Jio customer, these numbers are available to for any kind of assistance

1800-889-9999 – For those, who are not yet a Jio customer, can dial this number to reach any of our customer care executives.

1860-893-3333 – Additionally, this toll-free number is available to anyone who wants to get in touch with us at Jio customer care.

1800-890-8900 – To get to know you JioPhone Pre-booking Voucher status, please get in touch with us on this.

1800-890-9999 – For any kind of device related assistance, you can dial our Device Care Helpline (LYF Smartphone & JioFi)

1800-889-9333 – To cater exclusively to corporate customers, Jio offers this helpline. Get in touch with us for attractive packages suited for your business needs.

1800-896-9999 – To get any assistance on JioFibre services, please contact us here.

1800-893-3399 – For online shoppers, Jio offers an exclusive helpline. Please call us at this number to get any information or for any of your queries

Other ways to reach Jio Customer Care

While we, at Jio customer care, are always a phone call away, there are several other ways of reaching us as well. The following section gives you important information about the other means of contacting Jio customer care.

Via Jio customer care email – For those who prefer email to making a phone call, you can write to us several of our email ids. Just like our separate helplines for your specific needs, Jio offers individual email ids for these as well. For support on Jio services, write to us at care[at]jio[dot]com, for any queries on online shopping, please contact us at shop[at]jio[dot]com. For those who wish to inquire about corporate connection related information, you can write to us at enterprisecare[at]jio[dot]com. Lastly, for any security related concerns, you can email us immediately at jio[dot]bugsreporting[at]ril[dot]com.

Via Twitter – Use our twitter handle @jiocare to voice any of your concerns, and be assured that someone will always be listening!

Visiting a Jio customer care store – There is nothing quite like a face-to-face, and we understand that. For those who want to meet our customer care executive, a Jio store will never be too far. You can log on to our website https://www[dot]jio[dotcom/Jio/portal/storeLocator to find the location of a store nearest to your location.

Jio Customer Care in your region – Odisha

To address the concerns of its customers in Odisha, specifically, you can also get in touch with our office in the city. Our Odisha office is located in Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar 751023, Odisha, India. You could also call us at 1800-889-3999 or fax us at 1800-889-1211. Additionally, you could also drop us an email at appellate[dot]ori[at]jio[dot] com and our customer care executives will respond to your queries promptly.


Appellate Authority Odisha and other contact details

In case you are not satisfied with the services or the resolution of conflicts, you can also submit your appeal to our Appellate offices. Our appellate office in Odisha is located in Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023, with its head as Avinash Chaturvedi. You could also drop an email at appellate[dot]ori[at]jio[dot] com or get in touch with us over the phone at 1800889121.

Jio Infocomm Limited or simply, Jio, is poised to take over the Indian market in terms of its vast reach and customer base.  Despite our growing numbers, we are committed to providing a world-class customer care service to each and individual user. So, for those who want to reach out to us, we are always there to help you!