Reliance Jio services have changed the face of high-speed internet in India. Within 100 days of the commercial launch back in 2016, Reliance Jio crossed the first 50 million in a number of subscribers and the rise in the number of users has not yet been stagnant. In the age where everything is digital, Reliance Jio is slowly and steadily deleting the concept of slow or unavailable internet connection – no wonder the success rate is as high as it is. By the end of 2017, Jio had acquired around 150 million subscribers.
Reliance Jio Mobile Services
Reliance Jio Infocomm Limited, or as the public more commonly says – Jio – is an LTE mobile network operator with services throughout India. It provides wireless 4G LTE internet service without any 2G or 3G services and is the sole VoLTE or Voice over LTE only operator in the country that has no legacy network support of 2G and 3G services.
Not just internet on mobile phones, Reliance Jio also has 4G broadband, wireless portable WiFi routers JioFi, Jio phones and Jio Apps including a range of services like live TV, video library, music player, e-reader – all included in your data pack.
Reliance Jio comes in different prepaid and postpaid packages about which you can read up on the official website of Reliance Jio or ask at the nearest Jio customer care centre. Jio packs start from as little as 0.15 GB valid for a day to as much as 5 GB data usage per day – all within affordable ranges. You can buy your new sim card from any Reliance Jio customer care or hub centres, pay the amount for the pack you wish to use and get started with your Jio services. With Reliance Jio sim, you only have to pay the data pack charges – phone calls, 4G video calls and text messages are all free and unlimited. Jio App services also come with complimentary service.
Jio Customer Care Services
Jio customer care is with the users 24*7 to provide the best possible services. And by service, we not only mean the tower coverage which is definitely spectacular. Earlier certain areas were covered by certain telecom operators, but every place in the country was not unanimously connected. Reliance Jio brought a uniform network service of free calls and high speed unlimited 4G network all over India.
Matching the excellent service of network coverage, Jio customer care is also there to help you out anytime with any issue you might be facing.
Jio customer care has quite a few toll free numbers for the customers to reach out and seek assistance any time of the day. Below the Jio customer care numbers are listed along with their purpose since there are different departments with separate Jio customer care contact number to deal with each of the issues.
For any sort of query, information or assistance regarding Jio network for phones, contact Jio customer care number 1860-893-33333. Get all your network related problems and clarifications at this number.
To activate voice and data services on your phone, contact 1977 from your Jio sim.
To activate only data services on your phone, contact 1800-890-1977 from your Jio sim.
For the general Jio customer care toll-free number, call 198 or 199 in case you are calling from your Jio number. For Jio customer care number from another network, dial 1800-889-9999.
For any sort of assistance regarding the Jio devices like JioFi or LYF smartphones, reach out to 1800-890-9999.
To check the status of pre-booking voucher of JioPhone, ring at 1800-890-8900.
Jio customer care helpline number for JioFiber customers is 1800-896-9999.
For any other assistance related to online shopping of Jio products, contact the Jio customer care contact number of experts at 1800-896-9999 every day from 9 AM to 9 PM.
Other ways to reach Jio customer care
You can reach out to the Jio customer care executives via email also. Following are the email IDs for your Jio assistance.
Email at care@Jio.com for any sort of query, feedback or help.
In case you are interested in online purchases of Jio products, leave a mail at shop@Jio.com.
Drop your email at enterprisecare@Jio.com if you have any corporate or administration related query or need information.
For any security vulnerability, email Jio customer care at Jio.email@example.com as soon as possible.
Like every business enterprise now, you can reach out to Jio customer care via social media. Search for Jio Care on Facebook and Twitter and expect a reply within 24 hours.
Jio Customer Care in Madhya Pradesh
Reliance Jio is operating throughout the country, and Madhya Pradesh states with its own appellate office all Jio customers from the state of Madhya Pradesh can reach out to the appellate office for any sort of help is the toll-free Jio customer care numbers are not a help enough. But before registering a complaint with the Jio appellate office of Madhya Pradesh, you as a Jio user have to take the issue first to the customer care executives. This is because the unique complaint number provided by the Jio customer care service team will be needed to identify your complaint and issue when you take it to the appellate office. To log a complaint or any issue, take help of the numbers or emails given above.
Jio Appellate contact details
The Jio customer care appellate office in Madhya Pradesh is available for its users from Monday to Friday 9.30 AM to 6 PM. Here are the details of the Jio customer care Madhya Pradesh.
Appellate Authority Name: Saurabh Singh Parmar
Office Address: Reliance Jio Infocomm Ltd., H- 701, 7th Floor, Metro Tower, Satya Sai Square, Vijay Nagar, A.B. Road, Indore – 452010 (Madhya Pradesh)
Email Address: appellate.mp@Jio.com
Contact Number: 18008893999
Fax No: 18008891211
Jio network services so far have had a good run in the world of telecom, and most of the issues can be solved by a quick visit to the Jio hub centre. But in case it is not, be assured that reaching out to any of these numbers will help you get your issues resolved.