The market for internet data packs has changed ever since Reliance Jio took its entry. The newborn in the world of telecom operators took the market by storm within days of its arrival – mainly because of its marketing strategy of the free 4G network. It clicked magnificently, and within 3 months of the launch, they had 50 million customers using the Jio network.

Reliance Jio Mobile Services

Reliance Jio has slowly and steadily spread throughout the world of internet service and occupied market space as well as consumer’s mind in the same. It is evident by the constant rise in subscribers. On October 2017, Reliance Jio had more than 130 million customers overall. Starting as an LTE mobile network operator for phones, now it provides high-speed internet connection over all the devices.

Other than providing wireless 4G LTE internet service, Reliance Jio also has 4G broadband, wireless portable WiFi routers JioFi, Jio phones and Jio Apps including a range of services like live TV, video library, music player, e-reader – all included in your data pack. It is the only VoLTE only operator in India with no other 2G or 3G network services before.

To get your Reliance Jio sim, you have to reach out to any of the Jio hub centres near you, choose the prepaid or postpaid pack that suits your everyday data use and get take the most out of the nations’ most widespread network connection as of now. You can find out all about the different data packages at the Reliance Jio customer care centres in your locality. The prepaid packs start from as little as 0.15 GB data per day at INR 19 to 5 GB data per day at INR 799 at present. There are different plans for postpaid as well about which you can read on their official website and find out all about it.

Phone calls and text messages are absolutely free and unlimited with every data pack. It is yet another lucrative incentive to choose Jio over any other telecom service. Free unlimited calls with high-speed 4G internet all over the country is always a double bonanza and explains the huge success of the Jio network.

Along with that, the Jio Apps come as a complimentary reward with services like TV, music, movies, news and all sorts of entertainment and other features like e-book and magazine, a security app, cloud backup options and the digital wallet – Jio Money.

Jio customer care services

There are quite a few Jio customer care toll-free numbers for the customers to seek help in case of any network related problem, any query or information or help with operations. Below the Jio customer care numbers are listed along with their purpose since there are different departments with separate Jio customer care contact number to deal with each of the issues.

For any sort of query, information or assistance regarding Jio network for phones, contact Jio customer care number 1860-893-33333.

To activate voice and data services on your phone, contact 1977 from your Jio sim.

To activate only data services on your phone, contact 1800-890-1977 from your Jio sim.

For the general Jio customer care toll-free number, call 198 or 199 in case you are calling from your Jio number. For Jio customer care number from another network, dial 1800-889-9999.

For any sort of assistance regarding the Jio devices like JioFi or LYF smartphones, reach out to 1800-890-9999.

To check the status of pre-booking voucher of JioPhone, ring at 1800-890-8900.

Jio customer care helpline number for JioFiber customers is 1800-896-9999.

For any other assistance related to online shopping of Jio products, contact the Jio customer care contact number of experts at 1800-896-9999 every day from 9 AM to 9 PM.

Other ways to reach Jio customer care

There are other ways to reach out to the Jio customer care executives. They are available for assistance over social media and via email also. Following are the email IDs and social media handles for your Jio customer care assistance.

For any sort of query, feedback or help, email at

Drop a mail at in case you are interested in online purchases of Jio services.

Email at for any corporate related query or need information.

For any security vulnerability, email Jio customer care at as soon as possible.

Search for Jio on Facebook, Instagram and Twitter and expect a reply within 24 hours. It might take more, but you will definitely get a reply to your query.

Jio customer care services in Maharashtra and Goa

The Reliance Jio customer care centres in Maharashtra and Goa allow the users to reach out for any further complaint they might have which they feel is not dealt with or have brought satisfactory results with the toll-free customer care numbers given above. In that case, they can lodge grievance complaints to the appellate offices of Maharashtra and Goa to the head authority along with the complaint number provided to you by the Jio customer care executives earlier.

Jio Appellate contact details Maharashtra

Appellate Authority Name: Neelesh Atre

Office Address: Reliance Jio Infocomm Ltd. 2nd Floor, Westend Mall, Above Reliance Mart, D.P. Road, Aundh, Pune- 411007 Maharashtra

Email Address:

Contact Number: 18008893999

Fax No: 18008891211

Jio Appellate contact details Goa

Appellate Authority Name: Daniel Anson

Office Address: Reliance Jio Infocomm Ltd. 2nd floor, West End Mall, S No. 169/1, Sector II, DP Road, Aundh, Pune – 411007, Maharashtra, India

Email Address:

Contact Number:  18008893999

Fax No: 18008891211

Basically, Goa and Maharashtra have the same Jio appellate offices, but with different authorities in charge. Nevertheless, in case of any trouble with you Jio phones, networks, WiFi routers, broadband or any other service, feel free to reach out to any Jio customer care centre near you first. If that does not solve the issue, take help of the executives at the Jio customer care numbers and finally the individual state appellate offices are there to help you out.